Everyone here at Eggnix Technologies Llc (hereinafter EGGNIXESSENCE.COM) appreciates your business and looks forward to working with you! Please be advised of the following terms and conditions:
Due to the different combinations of ingredients, in particular active ingredients and essential oils, certain plastics may react poorly with your products and become defective. We cannot guarantee that any container will function properly with your particular product.
We will provide you with samples of most of our products free of charge (customers will pay for freight charges).
Please test your products with each container before filling large runs!
EGGNIX TECHNOLOGIES LLC a.k.a EGGNIXESSENCE.COM assumes no responsibility for suitability of any container or closure for customer’s particular use. It is the customer’s responsibility to do product compatibility testing with containers and closures selected by the customer. We are not responsible for consequential damages arising from customer’s selection and use of containers and closures supplied by us.
Thank you for your business. We look forward to working with you on developing the perfect package for your product!
Customer shall conduct a prompt inspection of merchandise to determine order accuracy, count and condition. Any claim of inaccurate product, short count, defect, or any other reasonable cause, shall be waived by Customer unless made in writing within ten (10) calendar days from the date of receipt of merchandise. Upon notification of such claim by Customer, EGGNIXESSENCE.COM will provide instructions for the return of the merchandise. Items returned must be unused, in original condition and in original boxes. Under no circumstances will clearance items, specialty orders, or high volume, discounted bulk items be accepted for return. Upon receipt and determination by EGGNIXESSENCE.COM, in its sole discretion, that the returned merchandise is non-conforming, EGGNIXESSENCE.COM will issue a credit to the Customer less a 20% restocking fee. In the event any used bottles are returned, specifically those containing odor, and the unused bottles in same packaging are contaminated, the customer will not be entitled to a refund.
Back Order Policy:
There may be times when a product becomes temporarily unavailable for immediate shipping. In the event you have ordered a product that is temporarily out of stock, you will generally be contacted within 24 hours (excluding weekends) to discuss how you would prefer your order be handled with respect to the back ordered item(s). If you qualified for free shipping when the original order was placed, and the agreed upon resolution is to ship available items immediately and the back ordered items upon availability, the back ordered shipment will not qualify for free shipping. If we are unable to contact you within 48 hours, your entire order will be placed on back order until the back ordered item(s) become available.
Discontinued Items Policy:
There may be times when a product becomes permanently unavailable. In the event you have ordered a product that is no longer available, you will generally be contacted within 24 hours (excluding weekends) to discuss how you would prefer your order be handled with respect to the discontinued item (such as replacement item). If we do not receive a response from you within 48 hours, the discontinued item(s) will be refunded to you and the rest of your order (if any) will be shipped to you.
Order Cancellation Policy:
Once an order has been pulled and packaged for shipping, any cancellation of the order is considered a return and will be assessed a 15% restocking fee. Cancellations received once an order has been shipped will incur a 15% restocking fee plus any applicable shipping fees to return the merchandise to EGGNIXESSENCE.COM. Cancellations of custom colored bottles will incur a 50% restocking fee plus any applicable shipping fees to return the merchanduse to EGGNIXESSENCE.COM.
Shipping and Customer Pick Up Policy:
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
As a general rule, orders may require one (1) to three (3) business days for processing and three (3) to five (5) business days for shipping, therefore, If shipped via FedEx Ground/Home or United States Postal Service (USPS) it can take approximately 4-8 business days from the date your order is shipped to delivery of your merchandise, absent extenuating circumstances.
EGGNIXESSENCE.COM is not responsible for any loss or damage occurring by reason of delay or inability to deliver caused by acts of God; severe weather; war; common disaster; fires; strikes; curtailment of EGGNIXESSENCE.COM’s operations; delays in delivery of material or goods by suppliers; imposition of governmental embargoes, regulations, price limitations or controls; accident; delays of common carriers; or from any other cause which is unavoidable or beyond its reasonable control. Any delivery date may be extended, at EGGNIXESSENCE.COM’s option, to the extent of any delay resulting from any such event.
Please note that UPS SurePost utilizes the United States Postal Service (USPS) for FINAL delivery. UPS will transport your package to your local Post Office causing an additional 1-3 business days for delivery to the address provided.
The information EGGNIXESSENCE.COM collects from the Customer (name, address, phone number, email address and credit card information) is used solely for the purposes of processing and shipping Customer orders. Email addresses are used to communicate with Customers regarding their order and to relay information on future sales they may be interested in. We do not provide any information to outside parties except shipping information to the appropriate shipping company.
Price Match Guarantee:
In order to qualify for our price match guarantee proof of lower price must be submitted and may require verfication by our sales department.
Coupons and Special Offers:
Limit of one coupon per order. Certain items may not be eligible for discount. EGGNIXESSENCE.COM reserves the right to withdraw any coupon, promotion, bonus or special offer at any time without notice.
EGGNIXESSENCE.COM reserves the right to terminate production of any specialty items or colors without notice
TERMS AND CONDITIONS
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, EGGNIXESSENCE.COM disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. EGGNIXESSENCE.COM does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. EGGNIXESSENCE.COM does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
LIMITATION OF LIABILITY
EGGNIXESSENCE.COM shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if EGGNIXESSENCE.COM has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
TYPOGRAPHICAL / SYSTEM ERRORS
In the event that a EGGNIXESSENCE.COM product is mistakenly listed at an incorrect price, EGGNIXESSENCE.COM reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. EGGNIXESSENCE.COM reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, EGGNIXESSENCE.COM shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by EGGNIXESSENCE.COM without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
EGGNIXESSENCE.COM may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to EGGNIXESSENCE.COM.
Your use of this site shall be governed in all respects by the laws of the state of New Jersey, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of EGGNIXESSENCE.COM products) shall be in the state or federal courts located in New Jersey. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of EGGNIXESSENCE.COM products) must be commenced within one (1) year after the claim or cause of action arises. EGGNIXESSENCE.COM’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. EGGNIXESSENCE.COM may assign its rights and duties under this Agreement to any party at any time without notice to you.
USE OF SITE
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a EGGNIXESSENCE.COM or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
EGGNIXESSENCE.COM does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, EGGNIXESSENCE.COM is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, EGGNIXESSENCE.COM reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to EGGNIXESSENCE.COM in its sole discretion.
You agree to indemnify, defend, and hold harmless EGGNIXESSENCE.COM, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, EGGNIXESSENCE.COM may link to sites operated by third parties. However, even if the third party is affiliated with EGGNIXESSENCE.COM, EGGNIXESSENCE.COM has no control over these linked sites, all of which have separate privacy and data collection practices, independent of EGGNIXESSENCE.COM. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, EGGNIXESSENCE.COM seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).