When will my order ship?
Orders ship within one to two business days after order. Time in transit for ground shipping is 2 to 4 business days depending on where you are located. Your order will ship from Baltimore, Maryland, USA.
Do you ship internationally?
Yes, we are shipping to 31 countries. These countries are as follows:
Australia, Austria, Bahrain, Belgium, Brunie, Canada, Denmark, Finland, France, Germany, Hong Kong, Iceland, Ireland, Italy, Japan, Kuwait, Netherlands, New Zealand, Norway, Oman, Qatar, Saudi Arabia, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, United Arab Emirates, United Kingdom and United States
How is my order shipped?
Most orders are shipped via USPS.
What are my shipping charges?
For shipping charges , just add the items you would like to order to your cart and a “shipping calculator” will give you USPS shipping charges up to 300 lbs. If you would like to order more than 300 lbs, please contact us by email firstname.lastname@example.org We will provide you separate invoice.
How do I track my order?
On the day your order is shipped you will be sent an email with your tracking information. Orders shipped via USPS can be tracked by entering your email or phone number. Time in transit for ground shipping is 1 to 4 business days depending on where you are located.
What form of payment do you accept?
We accept Visa, Mastercard, American Express, Discover and Diners Club and PayPal and ordering on our site is secure.
What if I need to cancel an order?
Please contact us if you need to cancel your order.
What if I need to return my order?
Any of our items can be returned within 60 days of receipt. Returns should be shipped to us at our address below. Please check our Return Policies.
What if part of my order is damaged or missing?
Please contact us if any of your order is damaged or missing. Damaged shipments are rare and will be replaced or refunded.
Can I place a call order?
Usually not. However, if you have a special circumstance, please call us.
Do you have a catalog?
All of our items with prices are shown online. Sorry, no we do not have a print catalog.
What if I have any other questions?
We are here to help. Please email us at email@example.com
or you may call us (1) 443-456-5610